Operator: GIELEN NV (brand name RENTABOX) | Witte Brugstraat 5, 3800 Sint-Truiden
KBO/BTW: BE 0436.860.977 | RPR Hasselt | E-mail: in **@******ox.be | Website: www.rentabox.be

1. Definitions

• General Terms and Conditions: These general terms and conditions of GIELEN NV (commercial name: RENTABOX).

•  Rented / Storage space: The specific storage unit , unit or space that is rented by the Tenant for a specified period for the self-storage of goods.

• House Rules: The additional rules of conduct, use, and safety of the Lessor for the use of the site and the Rented space.

• Tenant: Any natural person (consumer or professional) or legal entity that enters into a Rental Agreement with the Lessor.

• Rental Agreement: The agreement between Tenant and Lessor regarding the provision of storage space.

• Rental Period: The agreed duration of the Rental Agreement.

• Lessor: GIELEN NV, acting under the brand name Rentabox , with registered office at Witte Brugstraat 5, 3800 Sint-Truiden, VAT BE 0436.860.977, RPR Hasselt, e-mail: in **@******ox.be , website: www.rentabox.be.

2. Legal Nature and Applicability

2.1. These General Terms and Conditions apply to all offers, agreements, and legal relationships between the Lessor and the Lessee, regardless of their designation. Deviations are only valid if they have been expressly accepted in writing by the Lessor.

2.2. The Lease Agreement constitutes a common law lease agreement / storage space rental agreement in accordance with the Belgian Civil Code. The agreement expressly does not fall under the Commercial Lease Act (Law of April 30, 1951), nor under regional legislation on regarding residential leases.

2.3. The agreement also does not constitute a deposit agreement within the meaning of Article 1915 et seq. of the old Civil Code. The Lessor shall in no case act as a depositary, goods manager, warehouse keeper, or guard. The Lessor has no obligation to guard or supervise the goods stored by the Lessee.

3. Formation and Duration of the Agreement

3.1. The Lease Agreement is concluded upon written or digital confirmation by the Lessor.

3.2. The Lease Agreement is entered into for a minimum term of one (1) month, unless otherwise agreed in writing. Subject to timely notice, the agreement will be tacitly extended after the initial term for a successive period of one (1) month.

4. Modification of Terms and Prices

4.1. The Lessor reserves the right to change the General Terms and Conditions, the House Rules, and the Rental Price.

4.2. The Tenant will be notified in writing or by e-mail at least thirty (30) calendar days in advance of any changes.

4.3. If the Tenant does not accept the proposed change, they have the right to terminate the agreement free of charge before the date on which the change takes effect. In the absence of written objection or termination within this period, the Tenant is deemed to agree to the change.

5. Termination and Notice

5.1. Termination by Tenant: The Tenant may terminate the agreement at the end of the current rental period by e-mail (" in **@******ox.be ") subject to a notice period of at least fourteen (14) calendar days.

5.2. Termination by Landlord: The Landlord may terminate the agreement at the end of the current rental period subject to a notice period of fourteen (14) calendar days.

5.3. Dissolution due to default: If If the Tenant fails to comply with one of his obligations under these terms and conditions or the House Rules (such as non-payment or violation of safety regulations), the Landlord has the right, after notice of default with a cure period of seven (7) calendar days, to terminate the agreement by operation of law and with immediate effect, without prejudice to the right to compensation.

6. Rent, Deposit and Payment

6.1. The Rent is due monthly in advance by direct debit or bank transfer to the bank account designated by the Landlord.

6.2. The provision of storage space is subject to Belgian VAT legislation (21% VAT). All prices mentioned are exclusive of VAT for professional tenants (B2B), unless explicitly stated that they are inclusive of VAT for consumers (B2C).

6.3. Payment arrears:

• With regard to Companies (B2B): In case of non-payment on the due date, default interest is due by operation of law and without notice in accordance with the Law of 2 August 2002 concerning the combating of payment delays in commercial transactions, increased by a lump-sum compensation of 10% of the invoice amount (with a minimum of € 50 per invoice).

• For Consumers (B2C): In case of non-payment on the due date, the consumer will be sent a free reminder. If payment is not received within fourteen (14) calendar days after sending the reminder, late interest (at the legal interest rate) and a lump-sum compensation are due in accordance with Book XIX of the Belgian Code of Economic Law (CEL).

6.4. Access Blocking: In case of a payment delay of more than fourteen (14) calendar days, the Landlord has the right to suspend and block access to the Leased Property and the complex until all outstanding amounts and costs have been fully paid.

6.5. Set-off or suspension of payment by the Tenant is not permitted.

7. Destination and Use of the Leased Property

7.1. The Leased Property may only be used for storage of permitted movable goods. It is expressly forbidden to:

– Use the Leased Property as a workshop, shop, showroom, or for carrying out commercial or artisanal activities;

– Establish the registered office, domicile, or a correspondence address in the Leased Property;

– Make alterations to the structure of the unit (such as drilling, screwing, nailing, or painting);

– Sublet the Leased Property in whole or in part or transfer its use to third parties without the prior written consent of the Landlord.

7.2. Prohibition of dangerous and illegal goods: The Tenant is strictly forbidden to store the following items:

– Toxic, flammable, explosive, radioactive, or environmentally hazardous substances and chemicals;

– Perishable goods, foodstuffs, live animals, or goods that attract pests;

– Weapons, ammunition, drugs, illegally imported or stolen goods, and contraband;

– Cash, securities, jewelry, and works of art of exceptional or irreplaceable value.

7.3. In case of violation of Article 7.2, the Tenant is automatically liable for all direct and indirect damage and indemnifies the Landlord in full for any claims from third parties or authorities.

8. Inspection, Maintenance, and Access

8.1. The Landlord has the right to enter the Leased Property for urgent maintenance work, repairs, checks on compliance with these conditions, or in cases of emergency and force majeure.

8.2. In non-urgent cases, the Landlord will notify the Tenant at least 48 hours in advance to request access.

8.3. Inspections and checks by legally authorized government agencies (such as police, customs, or fire department) must be permitted by the Landlord. The Landlord is not liable for the consequences or any damage resulting from these checks.

9. Liability and Insurance

9.1. Landlord's Liability:

• Storing goods in the Leased Property is entirely at the Tenant's own risk.

• The Landlord is not liable for direct or indirect damage to stored goods caused by fire, theft, moisture, water damage, mold, flooding, power outage, pests, or force majeure, unless the damage is a direct result of intent or gross negligence on the part of the Landlord.

9.2. Tenant's Insurance Obligation:

• The Tenant is obliged to take out adequate insurance for the stored goods against fire, theft, water damage, and storm damage with a recognized insurance company for the entire duration of the agreement.

• The Tenant must also have a valid Civil Liability insurance policy.

9.3. Tenant Liability: The Tenant is liable for all damage caused to the Leased Property, the building, or third-party property due to the Tenant, their personnel, visitors, or persons admitted to the complex by the Tenant.

10. Handover at End of Lease and Abandoned Goods

10.1. At the end of the Lease Agreement, the Tenant must hand over the storage space completely cleared, swept clean, and undamaged, in the condition it was in at the beginning.

10.2. Abandoned goods: Goods left in the unit after the expiry of the agreement are deemed to have been abandoned. The Landlord has the right to have these goods removed, destroyed, or sold publicly/privately at the Tenant's expense. The proceeds will initially serve to cover the removal costs and any rental debts.

11. Privacy and Processing of Personal Data (GDPR)

11.1. The Landlord processes the Tenant's personal data in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and the Belgian Law of 30 July 2018 concerning on the protection of natural persons with regard to the processing of personal data.

11.2. Data are processed exclusively for the performance of the Lease Agreement, customer management, invoicing, security (including CCTV surveillance on the site) and the provision of relevant business information.

11.3. The Tenant has the right to access, rectify, erase (right to be forgotten) and object. These rights can be exercised by email to in **@******ox.be .

12. Applicable Law and Competent Court

12.1. Belgian law shall be exclusively applicable to all legal relationships between the Landlord and the Tenant. .

12.2. In case of disputes regarding B2B agreements are exclusively subject to the courts of the judicial district of Limburg, Hasselt division (or the Enterprise Court of Antwerp, Hasselt division) competent.

12.3. For consumers (B2C), disputes shall be submitted to the competent court in accordance with Article 624 of the Belgian Judicial Code (including the court of the consumer's domicile).